When a customer in Palmerston North searches for a local service on their smartphone, their expectation of speed is immediate. Research by Google reveals that as page load time increases from 1 second to 3 seconds, the probability of a bounce increases by 32%. At 5 seconds, bounce rates surge by 90%.
In New Zealand, where users frequently browse on mobile networks across regional highways or suburban areas, heavy websites load exceptionally poorly. Every second of delay frustrates potential customers, prompting them to abandon your form and call a competitor.
Furthermore, Google's search algorithms treat Core Web Vitals as explicit ranking factors. Slower websites are systematically pushed below faster, technically superior competitors in mobile search results.
