Privacy Policy

Infynt (“we”, “us”, “our”) is a web design and development agency based in Palmerston North, New Zealand. We build websites and digital products for businesses across New Zealand and internationally. Our contact email is hello@infynt.com.

We are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand) and the New Zealand Privacy Principles. This policy explains what information we collect, why we collect it, and how we use it.

We may collect the following personal information:

• Contact details — name, email address, and phone number submitted through our contact form or by email.
• Project information — details about your business and web project that you share with us.
• Usage data — anonymous analytics data such as pages visited and time on site, collected via privacy-respecting tools (no personally identifiable information).
• Payment information — processed securely through third-party payment providers. We do not store card details.

We use your personal information to:

• Respond to your enquiries and provide quotes;
• Deliver and manage the web development services you engage us for;
• Send project updates and invoices;
• Improve our website and services;
• Comply with legal obligations.

We will not use your information for unsolicited marketing without your consent.

We do not sell or rent your personal information to third parties. We may share information with trusted service providers (e.g., hosting, email, payment processing) strictly for the purpose of delivering our services. All third-party providers are bound by their own privacy policies and applicable law.

Your information is stored securely using industry-standard practices. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

While we take reasonable steps to protect your data, no internet transmission is completely secure. We encourage you to contact us promptly if you have any concerns.

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you;
• Request correction of any inaccurate information;
• Ask us to delete your information (subject to legal obligations);
• Complain to the Office of the Privacy Commissioner if you believe we have breached your privacy.

To exercise any of these rights, email us at hello@infynt.com.

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, though this may affect some functionality.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The most current version will always be available at this URL. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: hello@infynt.com
• Phone: 020 4012 9600
• Location: Palmerston North, New Zealand